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I've been getting my propane from what used to be a local company. I rented the tank from them for something like $100/year. When I started they were the only company that offered residential delivery.
I purchased a 120 gallon tank from a neighbor when I learned another gas company was doing residential delivery and they're about a buck a gallon cheaper. I called the old company to terminate my service and when he asked why I told him. It turns out they can match the price and they'd like to keep me on. Funny they didn't lower the price earlier, seeing I'm such a "valuable customer". He informed me that I'll be billed $458.00 to remove the rental tank. I told him I'll be HAPPY to pay. (Their yard is about eight miles away, so that cost is COMPLETELY understandable!)
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Billing you to take a rental tank back……
Ummmmm no, come geo it ….and I’ve got no idea how it got filled full of water…
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Makes no sense. "He informed me that I'll be billed $458.00 to remove the rental tank. I told him I'll be HAPPY to pay. (Their yard is about eight miles away, so that cost is COMPLETELY understandable!)"
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I'd be inclined to tell him I can get it hauled to the landfill for nothing, and you can pick it up there.
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(01-27-2026, 08:24 AM)speedy Wrote: Makes no sense. "He informed me that I'll be billed $458.00 to remove the rental tank. I told him I'll be HAPPY to pay. (Their yard is about eight miles away, so that cost is COMPLETELY understandable!)" That was said sarcastically, as in it's worth the cost to get rid of you. The capitalized COMPLETELY is meant as "yeah, suuure".
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01-27-2026, 10:24 AM
(This post was last modified: 01-27-2026, 10:25 AM by tommag.)
Unfortunately, I'll have to pay. Even though I don't borrow money, dings on the credit record cause problems.
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Seems like you could BUY the tank for that much!
Terry
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01-27-2026, 11:01 AM
(This post was last modified: 01-27-2026, 11:06 AM by tommag.)
(01-27-2026, 10:28 AM)specops56 Wrote: Seems like you could BUY the tank for that much!
Terry Oh heck no! Try $1500.
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So, I logged in to my account and found the agreement. It states that if I didn't sign a contract I'm automatically bound to the agreement by virtue of my requesting service. The period is 3 years, but it automatically renews every month after expiration of that period.
So I'm liable for the $299.99 removal fee as well as the early termination fee of $149.99.
What a sorry bunch of cork soakers!
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(01-27-2026, 12:00 PM)tommag Wrote: So, I logged in to my account and found the agreement. It states that if I didn't sign a contract I'm automatically bound to the agreement by virtue of my requesting service. The period is 3 years, but it automatically renews every month after expiration of that period.
So I'm liable for the $299.99 removal fee as well as the early termination fee of $149.99.
What a sorry bunch of cork soakers!
Does it specifically state what condition the tank has to be in when they pick it up?
Terry
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